Theories of Human Communication, Eleventh EditionStephen W. Littlejohn, Karen A. Foss, John G. Oetzel · First published 2016Open the Tome
The SAGE handbook of conflict communicationJohn G. Oetzel, Stella Ting-Toomey · First published 2006Open the Tome
Managing intercultural conflict effectivelyStella Ting-Toomey, John G. Oetzel · First published 2001Open the Tome
