SAGE Encyclopedia of Quality and the Service EconomySu Mi Dahlgaard-Park · First published 2015Open the Tome
Sanbyŏl nosa kwanʼgye, sirhyŏn kanŭnghan mirae inʼga?Su-mi Ŭn · First published 2008Open the Tome
Pi chŏnggyujik kwa Hanʼguk nosa kwanʼgye sisŭtʻem pyŏnhwaSu-mi Ŭn · First published 2007Open the Tome
Kumnyung sanop e taehan kamdok mit kyuje silpae ui wonin kwa chobang =Mi-su Kwon · First published 1999Open the Tome
