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Magical Tome

Cover of On becoming a customer-centric company
First published
2004
Publisher
Gramedia Pustaka Utama
Pages
374 pages
ISBN
9789792207781

On becoming a customer-centric company

The outer archives are busy

by Hermawan Kartajaya

About this book

Development of telecommunication industry and efforts of Telkom, a state-owned telecommunication company in Indonesia to become customer-based company towards global competition.

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