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Magical Tome

Cover of Assessing ILL/DD services
First published
2004
Publisher
Association of Research Libraries
Pages
154 pages
ISBN
159407657X

Assessing ILL/DD services

The outer archives are busy

by Mary E. Jackson

About this book

"The purpose of the study is to collect and analyze current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL managers to improve their own operations." - p. x

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