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Magical Tome

Cover of Dealing with difficult people
First published
2004
Publisher
Harvard Business School Press
Pages
140 pages
ISBN
9781591396345

Dealing with difficult people

The outer archives are busy

by Harvard Business School

About this book

"Managers who are distracted and frustrated by difficult behavior have less time and energy to devote to their core responsibilities. Dealing with Difficult People will help you boost your ability to work productively with anyone, anywhere. And in the process, you will improve your relationships with customers."--Jacket.

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