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Magical Tome

Cover of Building Great Customer Experiences
First published
2002
Publisher
Palgrave Macmillan
Pages
288 pages
ISBN
9781403939494

Building Great Customer Experiences

The outer archives are busy

by Colin Shaw, John Ivens

About this book

Why do Dell Computers have signs around their Round Rock offices near Austin, Texas stating 'Customer Experience - Own It'?

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