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Magical Tome

Cover of What Customers Value Most: How to Achieve Business Transformation by Focusing on Processes That Touch Your Customers
First published
1996
Publisher
Wiley
Pages
288 pages
ISBN
9780471641230

What Customers Value Most: How to Achieve Business Transformation by Focusing on Processes That Touch Your Customers

The outer archives are busy

by Stanley A. Brown

About this book

WHY THE TORTOISE? We all know that the tortoise is a slow, plodding animal-yet it always ends up where it is headed.

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