Workplace basics

About this book

This book is designed to provide readers with an in-depth understanding of the 16 skills that employers believe are workplace basics. Part One centers on the economic importance of the 16 skills and provides a theoretical basis for why these skills are important. Part Two discusses the foundation skill, learning to learn, on which all other skills are based. Part Three explores reading, writing, and computation, the skills on which technical competence is built. Part Four deals with oral communication and listening, the skills that enable people to communicate effectively on the job. Part Five covers problem solving and creative thinking, the adaptability skills that enable workers to be flexible in the workplace. Part Six discusses self-esteem, motivation and goal setting, and employability and career development, the developmental skills that enable people to keep and hold jobs and to move up the career ladder. Part Seven examines interpersonal skills, teamwork, and negotiation, the group effectiveness skills that enable people to work together productively. Part Eight considers organizational effectiveness and leadership, the influencing skills that enable people to bring a task to completion. Part Nine presents the applied approach, including a model for establishing a workplace basics program. A 40-page list of references and suggested readings is included, as well as a name index and a subject index. (CML).