Inside the digital revolution

About this book

"Bridgette Wessels offers a unique insight into the ways in which core public institutions and powerful organizations develop digital communications and services within the dynamics of everyday life in the public realm. The book draws on the author's ethnographic research with the London Metropolitan Police Service during their engagement in an innovative project to improve communication with the public using digital technology, in collaboration with public services and technology suppliers from across Europe."--BOOK JACKET.