Successful Management of Cloud Computing and DevOpsAlka Jarvis, Prakash Anand, Johnson Jose · First published 2021Open the Tome
Quality Experience TelemetryAlka Jarvis, Luis Morales, Johnson Jose · First published 2018Open the Tome
Achieving Customer Experience Excellence Through a Quality Management SystemAlka Jarvis · First published 2016Open the Tome
TL 9000 release 3.0Sandford Liebesman, Alka Jarvis, Ashok V. Dandekar · First published 2002Open the Tome
