Corpus Vasorum Antiquorum, Great Britain Fascicule 23, Reading Museum Service (Reading Borough Council) (Corpus Vasorum Antiquorum)Amy C. Smith · First published 2007Open the Tome
Growing ExplanationsM. Norton Wise, Barbara Herrnstein Smith, E. Roy Weintraub, Peter Galison, Amy Dahan-Dalmédico · First published 2004Open the Tome
A model of customer satisfaction with service encounters involving failure and recoveryAmy K. Smith · First published 1998Open the Tome
