Author

Andrew Hiles

17 books found

Cover of Service Level Agreements by Andrew Hiles, Hon FBCI, EloSCM

Service Level Agreements by Andrew Hiles, Hon FBCI, EloSCM

Andrew Hiles · First published 2016

Cover of Creating a Customer-Focused Help Desk

Creating a Customer-Focused Help Desk

Andrew Hiles · First published 2016

Cover of Creating and Maintaining Resilient Supply Chains

Creating and Maintaining Resilient Supply Chains

Andrew Hiles, Kristen Noakes-Fry · First published 2016

Cover of Business Continuity Management

Business Continuity Management

Andrew N Hiles · First published 2014

Cover of Reputation Management

Reputation Management

Andrew Hiles · First published 2011

Cover of Reputation Management Middle East Ed

Reputation Management Middle East Ed

Andrew Hiles · First published 2011

Cover of The Definitive Handbook of Business Continuity Management

The Definitive Handbook of Business Continuity Management

Andrew Hiles · First published 1999 · Latest edition 2010

Cover of Business Continuity Management Framework

Business Continuity Management Framework

Andrew Hiles · First published 2005

Cover of E-Business Service Level Agreements

E-Business Service Level Agreements

Andrew Hiles · First published 2002

Cover of Enterprise Risk Assessment and Business Impact Analysis

Enterprise Risk Assessment and Business Impact Analysis

Andrew Hiles · First published 2002

Cover of Business Continuity

Business Continuity

Andrew Hiles · First published 2000

Cover of BCM Framework CD-ROM for Business Continuity Management (Business Continuity Management Series)

BCM Framework CD-ROM for Business Continuity Management (Business Continuity Management Series)

Andrew Hiles · First published 2000

Cover of BCM SmartBIA

BCM SmartBIA

FBCI Andrew Hiles · First published 2000

Cover of BCM SmartPLAN

BCM SmartPLAN

FBCI Andrew Hiles · First published 2000

Cover of Help Desk Framework CD-ROM

Help Desk Framework CD-ROM

Andrew Hiles · First published 2000

Cover of Service Level Agreements

Service Level Agreements

Andrew Hiles · First published 1993

Cover of The Complete Guide to IT Service Level Agreements

The Complete Guide to IT Service Level Agreements

Andrew Hiles · First published 1991