Essentials of Services MarketingJochen Wirtz, Patricia Chew, Christopher H. Lovelock · First published 2008Open the Tome
Principles of service marketing and managementChristopher H. Lovelock · First published 1999Open the Tome
European Casebook on Implementing Service Strategies (European casebook series in management)Christopher H. Lovelock · First published 1994Open the Tome
Marketing for public and nonprofit managersChristopher H. Lovelock · First published 1984Open the Tome