International Management in Service FirmsDirk Klimkeit, Pengji Wang, Huiping Zhang · First published 2024Open the Tome
Service Excellence in Tourism and HospitalityK. Thirumaran, Dirk Klimkeit, Chun Meng Tang · First published 2021Open the Tome
Management of Shared Service Centers in AsiaDirk Klimkeit, K. Thirumaran · First published 2018Open the Tome
