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Author

Frederick F. Reichheld

7 books found

Cover of The ultimate question 2.0

The ultimate question 2.0

Frederick F. Reichheld · First published 2011

Cover of The ultimate question

The ultimate question

Frederick F. Reichheld · First published 2006

Cover of El Efecto Lealtad

El Efecto Lealtad

Frederick F. Reichheld · First published 2004

Cover of Loyalty rules!

Loyalty rules!

Frederick F. Reichheld · First published 2001

Cover of Der Loyalitäts- Effekt

Der Loyalitäts- Effekt

Frederick F. Reichheld · First published 1997

Cover of The loyalty effect

The loyalty effect

Frederick F. Reichheld · First published 1996

Cover of The quest for loyalty

The quest for loyalty

Frederick F. Reichheld · First published 1996