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Author

Gopal K Kanji

8 books found

Cover of Total quality management in action

Total quality management in action

Gopal K. Kanji · First published 1996

Cover of Customer Satisfaction in Service Industries

Customer Satisfaction in Service Industries

Gopal K Kanji · First published 2010

Cover of Business Excellence in the Hotel Industry

Business Excellence in the Hotel Industry

Gopal K. Kanji · First published 2003

Cover of Measuring business excellence

Measuring business excellence

Gopal K. Kanji · First published 2002

Cover of Fundamentals of total quality management

Fundamentals of total quality management

Jens J. Dahlgaard, Gopal K. Kanji, J. Dhalgaard, Kai Kristensen · First published 1997

Cover of 100 methods for total quality management

100 methods for total quality management

Gopal K. Kanji · First published 1996

Cover of Total quality management

Total quality management

Gopal K. Kanji · First published 1995

Cover of 100 Statistical Tests

100 Statistical Tests

Gopal K. Kanji · First published 1993