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Author

Ivor Macfarlane

8 books found

Cover of ITIL V3 Small Scale Implementation (PDF)

ITIL V3 Small Scale Implementation (PDF)

Sharon Taylor, Office of Government Commerce, Ivor Macfarlane · First published 2009

Cover of Service Transition, Itil, Version 3 (Itil)

Service Transition, Itil, Version 3 (Itil)

Shirley Lacy; Ivor Macfarlane · First published 2007

Cover of Itil Small-Scale Implementation

Itil Small-Scale Implementation

Sharon Taylor, Ivor Macfarlane · First published 2006

Cover of Dictionary of It Service Management

Dictionary of It Service Management

Ivor Evans, Ivor Macfarlane · First published 2002

Cover of It Service Management

It Service Management

Ivor Macfarlane, Colin Rudd · First published 2002

Cover of Pd0015

Pd0015

Stationery Office Books, Ivor Macfarlane · First published 2002

Cover of Testing an IT service for operational use

Testing an IT service for operational use

Ivor J. Macfarlane · First published 1993

Cover of Management of local processors and terminals

Management of local processors and terminals

Ivor J. Macfarlane · First published 1992