Author

James A. Fitzsimmons

9 books found

Cover of Connect Access Card for Service Management

Connect Access Card for Service Management

James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev K. Bordoloi · First published 2018

Cover of Fu wu guan li

Fu wu guan li

James A. Fitzsimmons · First published 2013

Cover of MP Service Management with Service Model Software Access Card

MP Service Management with Service Model Software Access Card

James A. Fitzsimmons, Mona J. Fitzsimmons · First published 2013

Cover of Service management

Service management

James A. Fitzsimmons, Mona J. Fitzsimmons · First published 1997 · Latest edition 2011

Cover of New service development

New service development

James A. Fitzsimmons, Mona J. Fitzsimmons · First published 1999

Cover of Service management for competitive advantage

Service management for competitive advantage

James A. Fitzsimmons · First published 1994

Cover of Display Pb (Bright Ideas)

Display Pb (Bright Ideas)

James A. Fitzsimmons, Rhona Whiteford · First published 1988

Cover of Service operations management

Service operations management

James A. Fitzsimmons · First published 1979

Placeholder cover for Goal programming for holistic budget analysis

Goal programming for holistic budget analysis

James A. Fitzsimmons · First published 1978