Strategic communication planningJane Mobley, Elaine Tatham, Kelly Reinhardt, Chris Tatham · First published 2006Open the Tome
Message managementJane Mobley, Elaine Tatham, Kelly Reinhardt, Christopher Tatham · First published 2005Open the Tome
Customer attitudes, behavior, and the impact of communications effortsAmerican Water Works Association, Chris Tatham, Dr. Jane Mobley · First published 2003Open the Tome
