The executive guide to understanding and implementing employee engagement programsPatrick L. Townsend, Joan E. Gebhardt · First published 2007Open the Tome
Quality Is Everybody's BusinessPatrick L. Townsend, Joan E Gebhardt · First published 1999Open the Tome
Foundations of Fuzzy SystemsRudolf Kruse, Joan E. Gebhardt, F. Klawonn · First published 1994Open the Tome