Services Marketing Interactive ApproachRaymond P. Fisk, Stephen J. Grove, Joby John · First published 2013Open the Tome
Interactive services marketingRaymond P. Fisk, Stephen J. Grove, Joby John · First published 2000 · Latest edition 2007Open the Tome
Services marketing self-portraitsRaymond P. Fisk, Stephen J. Grove, Joby John · First published 2000Open the Tome