Chatbot Research and DesignAsbjørn Følstad, Theo Araujo, Symeon Papadopoulos, Effie Lai-Chong Law, Ole-Christoffer Granmo, Ewa Luger, Petter Bae Brandtzaeg · First published 2020Open the Tome
Maturing UsabilityEffie Lai-Chong Law, Ebba Hvannberg, Gilbert Cockton, R. Jeffries, D. Wixon · First published 2007Open the Tome
The role of plans and planning in the development of computer programming expertiseLai-Chong Law · First published 1997Open the Tome
