Customer TellsSeldman, Dr. Marty, Futterknecht, John, Sorensen, Dr. Ben · First published 2017Open the Tome
Do Not Betray MeCharleyne Marshall, Scott Varland, Marty Sorensen · First published 2011Open the Tome
Customer Tells delivering world class customer service by reading your customers signs and signals 2007 paperbackDr Marty Seldman John Futterknecht Ben Sorensen · First published 2007Open the Tome
