Museum of Hamburg HistoryBritta Nagel, Ulrike Pfeiffer, Michael Zapf, Meredith Dale · First published 2012Open the Tome
Flexible Kundeninteraktionsprozesse Im Communication CenterMichael Zapf · First published 2003Open the Tome
Adjustment experiences of social workers in remote northern communities: a study of culture shockMichael Kim Zapf · First published 1989Open the Tome
Rural social work and its application to the Canadian North as a practice settingMichael Kim ZapfOpen the Tome
