Succession planning for a vital workforce in the information ageMyron A Olstein, David L. Marden, John G. Voeller, Jason D. Jennings, Phillip M Hannan, Doug Brinkman · First published 2005Open the Tome
Best practices for a continually improving customer responsive organizationMyron A. Olstein, Melissa J. Stanford, Charles E. Day · First published 2001Open the Tome
