Effective Collaboration Between CX and Customer ServiceLeslie Flack, Ragna Ghoreishi, Rosaria Cirillo Louwman, Mumbi Odame, Magda Prada · First published 2022Open the Tome
Effective Collaboration Between CX and OperationsAnthony Bannister, Younis Barakat, Marina Ballester, Ragna Ghoreishi, Kylie Green · First published 2022Open the Tome
