Technological applications and advancements in service science, management, and engineeringStuart Galup · First published 2012Open the Tome
IT organizationHarris Kern, Stuart D. Galup, Guy Nemiro, Stuart Galup · First published 2000Open the Tome
Building the new enterpriseHarris Kern, Randy Johnson, Stuart Galup, Denis Horgan · First published 1998Open the Tome