Personennahe Dienstleistungen der ZukunftChristoph Lattemann, Susanne Robra-Bissantz · First published 2023Open the Tome
Digital Customer ExperienceSusanne Robra-Bissantz, Christoph Lattemann · First published 2018Open the Tome
GamificationStefan Stieglitz, Christoph Lattemann, Susanne Robra-Bissantz, Rüdiger Zarnekow, Tobias Brockmann · First published 2016Open the Tome