It Service Management Foundation Practice QuestionsSteve Mann, Tony Gannon, Nigel Mear · First published 2009Open the Tome
Facilitation, a Manual of Models, Tools and Techniques for Effective Group WorkTony Mann · First published 2007Open the Tome
The literacy mapJ. Richard, Ph.D. Gentry, Jean Mann, Lynn Pott, Tony Stead, Margaret Trauernicht · First published 2002Open the Tome
Tailoring Competence to Meet the Needs of Your OrganisationChristine Bish, Tony Mann · First published 1998Open the Tome
