Best Bible BooksJohn Glynn, Burer, Michael H., Darrell L. Bock, Joseph D. Fantin, J. William Johnston · First published 2018Open the Tome
Aspects of custumer perceived service quality in internal market segmentation analysisWilliam J. Glynn · First published 1997Open the Tome
Understanding services managementWilliam J. Glynn, James G. Barnes · First published 1995Open the Tome
