CXPA's CX Book of Knowledge-1st Edition, RevisedAlicia Freites, Erna Alfred Liousas, Esther Mustow, Rajith Nair, Jerry Pasierb · First published 2023Open the Tome
CXPA CX Book of KnowledgeAlicia Freites, Erna Alfred Liousas, Esther Mustow, Rajith Nair, Jerry Pasierb · First published 2022Open the Tome
