Author

Takeshi Takenaka

2 books found

Cover of Serviceology for Smart Service System

Serviceology for Smart Service System

Yuriko Sawatani, James Spohrer, Stephen Kwan, Takeshi Takenaka · First published 2016

Cover of Serviceology for Services

Serviceology for Services

Masaaki Mochimaru, Kanji Ueda, Takeshi Takenaka · First published 2014