Call Center Recruiting and New Hire TrainingGreg Levin, Laurie Solomom, Ann Smith, Wanda Sitzer, Leslie Hansen Harp, Julia Mayben, Anita O'Hara, Bette Mock, Dan Lowe, Mark Craig, Jennifer Wilber · First published 2001Open the Tome
Economic change, social welfare, and health in EuropeLowell S. Levin, Laurie McMahon, Erio Ziglio · First published 1994Open the Tome
