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Author

Ruth N. Bolton

3 books found

Cover of Service Excellence

Service Excellence

Ruth N. Bolton · First published 2016

Cover of Service-Dominant Logic of Marketing

Service-Dominant Logic of Marketing

Robert F. Lusch, Stephen L. Vargo, Ruth N. Bolton · First published 2006

Placeholder cover for A dynamic model of customers' usage of services

A dynamic model of customers' usage of services

Ruth N. Bolton · First published 1998